Terms

General Terms and Conditions

HIGH£5 WIN A MEAL FOR 5 COMPETITION

Entrants must post a photo of a high five to their Facebook, Instagram or Twitter timeline using the hashtag #hbcHIGH5. The photo must have been taken within a handmade burger Co. restaurant. Competition ends Sunday 18th June 2017 at 11:59pm. Winner will be drawn at random and announced on social media on Monday 19th June 2017.

LUNCH MENU

The Lunch Menu price is only available on the items listed on the Lunch Menu. The offer is only available Monday to Friday, from restaurant open until 5pm. 15 minutes time starts when order transaction is complete. Lunch on your next visit for free. Valid on the Lunch Menu, to a value of £6.95 only. Form must be completed during restaurant visit to qualify for free lunch on next visit. Not valid when standard burgers are ordered in the same transaction. 15 minute guarantee does not apply to Bullring and Meadowhall restaurants. Valid at participating restaurants only. Not valid in conjunction with any other offer, promotion or discount. Subject to availability. No cash alternative.

EVENING MENU

The Evening Menu price is only available on the items listed on the Evening Menu. The offer is only available after 5pm. Valid in participating restaurants only. Not valid in conjunction with any other offer, promotion or discount. Subject to availability. No cash alternative.

WIN A SHORT BREAK TO KNIGHT’S VILLAGE

  1. One lucky customer can win an overnight stay for up to 4 people in a two-bedroom Woodland Lodge in Knight’s Village at Warwick Castle, which includes:
  • Two-day Priority Entrance to Warwick Castle (excludes entry to The Castle Dungeon).
  • Two-day parking for one vehicle.
  • Breakfast per person
  • Guests can check in to the Knight’s Village from 4pm on the day of arrival and must check out by 10am the following day.
  1. One overnight stay in total. One Woodland Lodge ONLY will be allocated to the winner; prizes cannot be changed or swapped for cash value.
  2. Entrants must post a photo to their Facebook, Instagram or Twitter timeline using the hashtag #waroftheburgers. The photo must have been taken within a handmade burger Co. restaurant.
  3. Competition ends Friday 30th June 2017 at 11:59pm. Winner will be drawn at random and announced on social media on Monday 3rd July 2017.
  4. Short break dates must be mutually agreed between the winner and Warwick Castle. Warwick Castle shall have the right to approve or disapprove the selected dates in its absolute discretion.
  5. Dates are subject to availability. Please note Bank Holidays are excluded. The prizes must be claimed and trips taken between Friday 21st July 2017 – Saturday 2nd September 2017, subject to availability.
  6. Prizes are valid for up to 4 people. All entrants and the winners must be 18 or older or have signed authorisation form from a parent or guardian who must be in attendance for the trip.  Proof of identity and age may be required. Entrants from the UK only.
  7. In the event that any winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact within any winner within 7 days of the draw date, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.
  8. The prize can only be used as stipulated, are not transferable to another individual and cannot be exchanged for cash or used in any other way. Sale of the prize for profit is prohibited.  The prize cannot be used in conjunction with any other offer or ticket. The prize must be taken as a complete package. Any purported or attempted transfer or sale of or other misuse of the day entry tickets will render them automatically void.
  9. The winner and their companions are responsible for any expenses and arrangements not specifically included in the prize, including any necessary travel arrangements within the UK, facilities at the attractions, spending money, telephone calls, personal items, merchandise and souvenirs, incidental costs, any additional hotel rooms, all alcoholic drinks, meals or refreshments, or taxes or expenses which may be incurred by the winners in claiming the prizes.
  10. Prizes are subject to availability and subject to Warwick Castle’s terms and conditions.
  11. In the event of circumstances outside its reasonable control, Warwick Castle reserves the right to amend or alter the terms of the prizes at any time but will always endeavour to minimise the effect on participants to avoid undue disappointment.
  12. In the event of a prize being unavailable, Warwick Castle reserves the right to offer an alternative prize of equal or greater value. Tickets will be dated.
  13. Size, height, weight, age restrictions and medical warnings apply to certain shows and attractions. Warwick Castle reserves the right to refuse entry and to close and/or alter all or any part of the facilities including closure of shows and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.
  14. This competition is not open to employees or families of the promoter and
    other connected parties.
  15. It is the responsibility of the prize winner to supply the correct personal information and the correct postal address. The Promoter will not be liable for non-delivery of prizes caused by the provision of wrong information, postal disputes or other causes beyond its control.
  16. By taking part in the promotion, entrants agree to be bound by these terms and conditions. Any breach of these terms and conditions by any winner may result in forfeiture of their prize.
  17. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.

HBC EASTER EGG HUNT – FRIDAY 14TH APRIL 2017 TO MONDAY 17TH APRIL 2017

One “lucky egg” will be hidden under three chairs in each of handmade burger Co.’s 29 restaurants – 29 prizes are available each day. There will be three winners per restaurant per day on Friday 14th April 2017, Saturday 15th April 2017, Sunday 16th April 2017, and Monday 17th April 2017. The prize consists of one burger, one side and one drink, excluding bottles of wine and prosecco. The “lucky egg” must be handed to restaurant staff during the visit to redeem the prize. Not valid in conjunction with any other discount, offer or promotion. No cash alternative. Valid from Friday 14th April 2017 to Monday 17th April. The following restaurants are closed on Sunday 16th April 2017 and will not be running the competition on this day: Southampton West Quay.

SECRET HAPPINESS – FREE DRINK WHEN YOU BUY ANY BURGER – 4-6PM  – FRIDAY 3RD MARCH 2017

Terms and conditions: This offer entitles the bearer to one free drink per person when you buy a burger between 4-6pm . Choose from the following: Peroni (330ml), Edison British Pilsner (330ml), Castelbello White (175ml), Cabernet Sauvignon (175ml) and any cold drink. Excludes all other drinks. Not valid in conjunction with any other discount, offer or promotion. The secret happy word must be said as well as the Facebook video to receive this offer. No cash alternative. No upgrades. Valid on FRIDAY 3RD MARCH 2017 BETWEEN 4-6PM.

SECRET HAPPINESS – FREE EXTRA ALL DAY – THURSDAY 2ND MARCH 2017

Terms and conditions: This offer entitles the bearer to one free extra per person. Choose from the following: fried onions, flat mushroom, Jalapenos, onion ring, pineapple, crushed avocado, grilled peppers, Spanish chorizo, smoked bacon, pastrami, mature cheddar, mozzarella, Brie, Goats’ cheese, Swiss, Applewood smoked cheddar, American cheese. Not valid in conjunction with any other discount, offer or promotion. Excludes extra patties. The secret happy word must be said as well as the Facebook video to receive this offer. No cash alternative. No upgrades. Valid on THURSDAY 2ND MARCH 2017 ALL DAY.

SECRET HAPPINESS – FREE CHEESE – WEDNESDAY 1ST MARCH

Terms and conditions: This offer entitles the bearer to one free portion of cheese. Choose from the following: Mature cheddar, Mozzarella, Brie, Goats’ cheese, Swiss, Applewood smoked cheddar, American cheese, Red Leicester. Not valid in conjunction with any other discount, offer or promotion. Excludes all other extras. The secret happy word must be said as well as the Facebook video to receive this offer. No cash alternative. No upgrades. Valid on WEDNESDAY 1ST MARCH 2017 ALL DAY.

SECRET HAPPINESS – FREE FRESH CUT CHIPS – TUESDAY 28TH FEBRUARY 2017

Terms and conditions: This offer entitles the bearer to one portion of plain fresh cut chips. Not valid in conjunction with any other discount, offer or promotion. Excludes all other sides and chips. The secret happy word must be said as well as the Facebook video to receive this offer. No cash alternative. No upgrades. Valid on Tuesday 28th February 2017 from 1pm-3pm.

SECRET HAPPINESS – FREE BURGER – MONDAY 27TH FEBRUARY 2017

Terms and conditions: This offer entitles the bearer to one free classic beef, classic chicken or Cajun vegetable and bean burger. Not valid in conjunction with any other discount, offer or promotion. Excludes all other burgers. Only 1 burger per customer. The secret happy word must be shown as well as the Facebook video to receive this offer. No cash alternative. No upgrades or extras. Valid on Monday 27th February from 5-9pm only.

Cineworld Unlimited Card Holders – 20% off food

Customer will receive 20% off food at handmade burger Co. with the production of a Cineworld Unlimited card. Discount is not valid in conjunction with any other offer, promotion, discount or set menu. Offer can be withdrawn at any time without prior notice. No cash alternative.rs.

Red Tractor Week – Buy One Get One Free

This voucher entitles the bearer to one free chicken burger when another full sized chicken burger is purchased at full price. The cheapest chicken burger will be free. Not valid in conjunction with any other discount, offer or promotion. Valid on chicken burgers only, excludes all other burgers. Excludes Macho burgers, smaller burgers and junior burgers. Only one voucher per customer which must be redeemed to receive this offer. Valid from 13th September 2016 to 18th September 2016 in all handmade burger Co. restaurants. No cash alternative.

National Burger Day – 20% off total bill

20% offer valid across the menu between 11:30am – 10.00pm  on 25 August 2016. Valid only for one person per voucher at the stated restaurant. Voucher must be presented with individual promotion code at the time of payment. Voucher only valid for one transaction. Not valid in conjunction with any other offer. No cash alternative. No pre-booking required.

Deliveroo Takeaway Bundle

This offer entitles the redeemer to two burgers, two sides and three dips for £25. Not valid in conjunction with any other discount, offer or promotion. Excludes Jimmy’s Farm range, Pit Range burgers, Macho Burgers, Denver chips and Pit Wings. Valid from 2nd August to 21st August 2016 only. Available on Deliveroo only at selected restaurants. No cash alternative. Offer can be withdrawn at any time.

Kids Eat Free – England

The purchase of one full sized, full priced burger is required to receive one free junior burger and one free junior side. ‘Kids eat free’ must be quoted to receive this offer. Offer valid to under 12’s only. Not valid in conjunction with any other offer, discount, promotion or set menu. Valid on dates specified at all handmade burger Co. sites. Valid from 18th July until 2nd September. No cash alternative.

Kids Eat Free – Scotland

The purchase of one full sized, full priced burger is required to receive one free junior burger and one free junior side. Kids eat free’ must be quoted to receive this offer. Offer valid to under 12’s only. Not valid in conjunction with any other offer, discount, promotion or set menu. Valid on dates specified at all handmade burger Co. sites. Valid 1st July until 18th August 2016. No cash alternative.

Happy Yorkshire Day – Buy One Get One Free

This voucher entitles the bearer to one free Yorkie burger when another full sized Yorkie burger is purchased at full price. The cheapest Yorkie burger will be free. Not valid in conjunction with any other discount, offer or promotion. Valid on The Yorkies range only. Only 1 voucher per customer which must be redeemed to receive this offer. Valid on Monday 1st August only. Offer can be withdrawn at any time. No cash alternative.

Student Discount

All students receive 25% off ALL food when a valid student ID is shown. Valid Monday to Friday only. Excludes Bank Holidays.  This offer cannot be used against the purchase of drinks or milkshakes – it can be used against food only. The offer is not valid in conjunction with any other offer, subject to availability. The offer can be withdrawn at any time without notice.

Moovies Offer – Selected Cinemas

The bearer will receive on burger or salad for £2 when purchasing another at full price. The cheapest burger or salad will be £2. Valid from 5pm Sunday to 5pm Friday only. Excludes Bank Holidays. Not valid in conjunction with any other offer. Excludes Pit Range, Jimmy’s Farm, Stuffed burgers and Macho burgers. Valid for 30 days from date of ticket issue.

Prize Draws and Competitions

  1. Unless otherwise stated, our competitions and prize draws are organised by The Sargeant Partnership Ltd. Company Registration Number: 05304622. Registered in England & Wales.
  2. By entering into one of our competitions or prize draws, you agree and accept the terms and conditions of the relevant competition or prize draw as well as these general terms and conditions.
  3. Only one entry per person is permitted for each competition or prize draw unless otherwise stated in the terms and conditions of the relevant competition or prize draw.
  4. Our competitions and prize draws are open to all residents in the UK over the age of 18, unless stated otherwise in the terms and conditions of the relevant competition or prize draw, but is closed to any employees (and members of their families and households) of The Sargeant Partnership Ltd., its associated companies and of any co-promoters, competition or prize draw sponsors, prize providers and any of their associated companies.
  5. Competition and prize draw entries must be made in the manner specified in the terms and conditions of the relevant competition or prize draw and must be received by the closing date stated therein.
  6. No purchase or fee is payable in order to enter a competition or prize draw. Where applicable details of free entry routes will be available in the relevant competition or prize draw’s terms and conditions.
  7. By entering into a competition or prize draw, you agree that your name and general place of residence may be made public if you win and if the relevant competition or prize draw includes submitting any images, photographs or footage that these may be used for any purpose by The Sargeant Partnership Ltd. and/or its associated companies and/or any co-promoters, competition or prize draw sponsors, prize providers and any of their associated companies.
  8. No responsibility will be accepted for entries which we do not receive for any reason. Incomplete or late entries will be disqualified.
  9. The Sargeant Partnership Ltd. its associated companies and any co-promoters, competition or prize draw sponsors, prize providers and any of their associated companies will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including any such failure which is within the control of The Sargeant Partnership Ltd. its associated companies and any co-promoters, competition or prize draw sponsors, prize providers and any of their associated companies. Proof of submission of entry is not proof of receipt of entry.
  10. The Sargeant Partnership Ltd. reserves the right at its sole discretion to disqualify any person it finds to be tampering or to have tampered with the operation of the promotion, the The Sargeant Partnership Ltd. (handmade burger Co.) website or any other website or platform (including without limitation digital and social networking platforms) on which The Sargeant Partnership Ltd. is organising a prize draw or competition, or to be acting in violation of these terms and conditions
  11. Details of how entrants may compete or be chosen to win can be found in the terms and conditions of the relevant competition or prize draw
  12. The prize must be taken as offered. No cash equivalent or other alternative prizes are available.
  13. The prize is non-transferable. We or the relevant prize provider as applicable reserve the right to substitute the prize of an equivalent value should the prize or any part of the prize become unavailable for any reason
  14. If the winner cannot be contacted or is not able to accept the prize within 2 months of the relevant competition or prize draw’s closing date, then we reserve the right to award the prize to another participant.
  15. We reserve the right to amend these rules at any time, or to cancel, alter or amend the competition or prize draw at any stage should it be necessary.
  16. By entering into a competition or prize draw, you agree that any personal information you supply may be used by Us in accordance with our Privacy and Data Protection Policy as at the date of your entry as found at www.handmadeburger.co.uk/privacy-policy/.
  17. We accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering a competition or prize draw or by accepting (or refusing as the case may be) a prize
  18. The competition or prize draw is subject to the laws of England and Wales, whose courts shall be the courts of exclusive jurisdiction